From the Wires
CCCS of Greater Atlanta Expanding to Aid Struggling Homeowners
New Cobb County, Ga., Office Doubles Number of Counselors Focused on Mortgage Crisis
Oct. 10, 2008 08:00 AM
ATLANTA, Oct. 10 /PRNewswire/ -- Consumer Credit Counseling Service (CCCS)
of Greater Atlanta today announced it is now hiring housing counselors and
customer service representatives for a new counseling office in the
Cumberland/Galleria area in suburban Atlanta. The office is scheduled to open
in December with more than 100 employees focused on foreclosure prevention.
Once the office opens, the agency will immediately begin providing housing
counseling from offices at Interstate North Office Park, near the intersection
of I-75 and I-285 in Cobb County. It will be the 44-year-old nonprofit's
largest around-the-clock counseling operation. The agency is now hiring many
of the 80 housing counselors and 20 phone contact staff who will work at the
26,000-square-foot facility.
"We needed a location that offered both a talented pool of workers and
easy access for our employees to get to their jobs," said Suzanne Boas,
president of CCCS. "Interstate North offers our employees great access by car
and also has convenient mass transit options."
The new operation will increase the agency's overall counseling staff to
245. These counselors are the frontline support for the agency's mission to
help people nationwide struggling to avoid foreclosure. The agency estimates
its housing counselors will conduct more than 60,000 counseling sessions in
2008, offering expertise in foreclosure prevention, reverse mortgages and
resolving credit card debt for homeowners.
CCCS of Greater Atlanta recently selected Interstate North after reviewing
several potential office locations along I-75 north of Atlanta. The agency is
headquartered in downtown Atlanta and also operates a large counseling center
in Duluth to provide telephone and Internet counseling across the country to
people worried about debt.
The agency's expansion to Cobb County is made possible by a $2 million
grant earlier this year from the Ford Foundation. In addition to providing
resources for 80 new housing counselors, the grant also allows CCCS to expand
the rollout of a new software platform that lets credit counselors eliminate
lengthy delays faced by homeowners in urgent need of modified mortgages.
Housing counselors at the Interstate North facility will join the agency's
other foreclosure prevention specialists answering calls from the HOPE
hotline, a national toll-free service offered by the Housing Preservation
Foundation. Any person in the United States who needs free counseling to avoid
foreclosure can call the number 24 hours day. The telephone number is
1-888-995-HOPE.
"Preserving homeownership is one of our agency's highest priorities, and
counselors at this new facility will help save the homes of many Americans,"
Boas said.
CCCS of Greater Atlanta serves clients in all 50 states and has 18 offices
in four states. It is the headquarters for the CredAbility Network, a family
of agencies serving consumers in north Georgia, south Florida, middle
Mississippi and east Tennessee as well as nationally via telephone and
Internet. CCCS is accredited by the Council on Accreditation and is a member
of the Better Business Bureau and the National Foundation for Credit
Counseling (NFCC). Governed by a community-based board of directors, CCCS is
funded by creditors, clients, contributors and grants from foundations,
businesses and government agencies. Service is available at offices throughout
metro-Atlanta and north Georgia in English, Spanish and American Sign
Language. CCCS offers around the-clock help by phone at 1-800-251-CCCS or at
its Web sites, http://www.cccsinc.org and cccsenespanol.org.
SOURCE Consumer Credit Counseling Service of Greater Atlanta
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