|By Business Wire||
|November 27, 2012 02:00 PM EST||
CompuCom Systems, Inc., the leading IT outsourcing specialist, announced today it has won the Platinum Level Operational Excellence Award at the FY13 Roundtables Conference. The company was chosen out of the North American field of top Microsoft partners for delivering market-leading operational excellence supporting Microsoft technology.
“CompuCom is once again thrilled to be selected as one of the handful of partners that received the Platinum Award. We are proud that our commitment to offering an exceptional customer experience has been recognized with this award for the ninth consecutive year,” said Ken Pharr, Vice President of Operations at CompuCom. “This honor demonstrates our dedication to having the systems and processes in place to meet market demands as Microsoft continues to evolve and roll out new licensing models and products. It also affirms that we provide the highest level of value to our clients.”
Winners were chosen from a pool of more than 30 entrants in the U.S. and Canada. CompuCom was recognized for superior operational excellence, meeting or exceeding specific requirements for the number of valid agreements in a variety of categories, as well as the number of on-time and valid order submissions and revenue reconciliation. In addition, Platinum Level winners were able to collaboratively influence performance metrics not completely under their control. Platinum Level winners were able to drive outstanding performance in their organization’s adoption of key initiatives. By meeting these operational criteria, these winners have illustrated their commitment to providing value and superior customer satisfaction.
“Only by aligning our efforts and strengthening our partnerships with outstanding companies like these is Microsoft able to offer continued quality products and services to our customers,” said Hugh Aitken, general manager of Commercial Operations. “Congratulations to this year’s winners for their commitment to performance excellence.”
The Microsoft Licensing Operational Excellence Awards recognize Microsoft Partners that have developed and delivered operational excellence over the past year.
About CompuCom Systems, Inc.
CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it’s all about them. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded around the world for our balance of industry-leading tools, a pragmatic approach to best practices, and our highly skilled workforce. We are the perfect alternative to address the revolutionary IT transformations facing you today and in the future. More than a trusted advisor, CompuCom is your trusted doer. To learn more, visit www.CompuCom.com.
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